After Sale Services

  • Rapid response team on call. For Bangkok and the vicinity, calls received before 9:00am will be serviced within 12 hours. Calls received after 9:00am will be serviced within 24 hours. For emergency breakdowns, the nearest representative will be on standby to provide quick troubleshooting for you.
  • Repair and Service Record-keeping, including periodical service reports if requested.
  • Ongoing seminars and in-house training for customers to keep productivity and utilization at its maximum.
  • For large fleet projects, the company will provide on-site technical team for instant servicing.

Product Warranty & Service

  • Preventive Maintenance (PM): During warranty period, our well trained service team will provide standard maintenance check-ups based on the maintenance schedules set for each truck series at free of charge except for wear and tear parts like oils, filters or tires.
  • Breakdown Service: Breakdown within the warranty period will be serviced with no service charge.
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After Warranty Service

  • Breakdown Service: We have teams of well trained & seasoned mechanics to service our customers. Notify our service center for repair, customers will be serviced within 24 hours.
  • Service contract: After warranty period, trucks with service contracts will get preventive maintenance (PM) on monthly basis based on standardized check-up plans which would help extend the life of customers' trucks and prevent untimely breakdown.
  • Lump Sum Full Service Contract: This is ideal for customers who want to keep their expenses on maintenance and part replacement fixed, maintain their trucks constantly in top notch conditions and receive fast and standard maintenance.

Training

  • User On-Deliver Training is provided upon truck delivery at customer's premises.
  • Driver Training is given to ensure customer's drivers to drive correctly and safely.
  • Maintenance Training is offered to guide customer basic self-maintenance.

Spare Parts & Service Warranty

  • We are well equipped with ample stock of genuine Yale spare parts supplied directly from the manufacturer.
  • We have modern & sophisticated systems of spare parts service and stock management to ensure that our customers enjoy our rapid and precise service.
  • Recommended Spare Parts List will be delivered to customers in Bangkok & the vicinity within 24 hours. Moreover, repair and spare parts obtained from us are guaranteed for a period on 3 months from the delivery date except for oils and lubricants.
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Rental Service

Rental service on all types and sizes of new Yale lift trucks with rental contracts starting from 3 to 5 years and rapid & effective maintenance / repair services by our proficient mechanics and with well stocked spare parts set aside for rental trucks to prevent reduced productivity due to the lengthy repair period.

After Sale Service
Service Center